SALE TERMS AND CONDITIONS

1. ABOUT THESE TERMS OF SALE

1.1 These Terms of Sale (“Terms”), together with Laserati s.r.o, set out the terms and conditions that will apply when you place an order through Laserati operated web shops. You will be required to confirm that you have read and accept these Terms before you submit an order to Laserati. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit.

1.2 Company information

Laserati s.r.o.
Hablov 21
798 14 Olšany u Prostějova
CZECH REPUBLIC

Company IČ.: 04827171       DIČ.: CZ 04827171

Company Laserati s.r.o. is registered in the Commercial Register in Brno- Czech Republic, section C, insert 92129  

1.3 These Terms do not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.

1.4 The sales contract may be concluded in English language.

2. TERMS

2.1 Customer initiated order cancellations and changes: You may not make changes or cancel your product order at any time after making the order.

2.2 Returns / refunds:

1. Refunds in case of a faulty product: If you wish to return for a refund a product that is delivered to you which is faulty or otherwise damaged when you receive it, or which does not correspond to the description on the web shop, you can do so in accordance with and pursuant to Return Policy within 14 days of receiving the product.

2.3 Order tracking: Tracking for your order may be available as separately informed.

3. ORDER AND ACCEPTANCE

3.1 Each order submitted constitutes an offer to purchase products. Orders are subject to Laserati’s acceptance and may be refused at Laserati’s discretion, for example in cases where:

1. orders cannot be processed due to an error in information you have provided;
2. there is an error on the web shop relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on the web shop; or
3. the products that you have ordered are no longer available through the web shop.

3.2 After Laserati receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact Laserati before you try to place another order for the same product.

3.3 You will receive an email when your order is being dispatched confirming that your order has been accepted.

3.4 If you have any questions, comments or concerns regarding Laserati’s order acceptance policy, or if you consider that your order was rejected in error, please contact Laserati.

4. PRODUCT AVAILABILITY

Laserati will have the right, at any time, to make changes to information about products displayed on the web shops, for example information about prices, description or the availability of products and Laserati may do so without first giving you notice of the changes. Laserati will not, however, make any changes to the price, availability or description of any product after an order has been accepted.

5. CUSTOMER INITIATED ORDER CANCELLATIONS AND CHANGES

You can make changes to or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact Laserati. If your order has already been dispatched, (i) for the pre-order products you will be able to request a refund of the product as separately informed, and (ii) for other products you will only be able to request a refund of the product: please see Return Policy.

6. DELIVERY

6.1 Shipping and handling charges will depend on the value of your order and the country to which the product is being shipped. Any customs duties or tariffs that may be imposed on the deliveries will be paid by you.

6.2 Any delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, Laserati cannot promise that they are accurate.

6.3 Laserati reserves the right to deliver the ordered products in separate shipments.

6.4 Product that is delivered to you will become your property at the time that you receive it provided that Laserati has received full payment for the product. As soon as Laserati has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.

7. PRICES AND PAYMENT

7.1 The product price is always the price indicated in the web shop when you place your order. The price includes VAT.

7.2 Payments by credit and debit cards:

If you would like to pay by credit or debit card, Laserati will act solely as the marketer of the respective payment method and will provide the products to the customer. All complaints and claims for compensation will be handled by the payment method provider. With regard to payments made by credit or debit card, the payment method provider acts as the merchant of the product and the trade transaction takes place between the customer and the payment method provider. The payment method provider is also the recipient of the payment.

8. RETURNS / REFUNDS

8.1 Refunds or exchanges in case of a faulty product

If you wish to exchange or return for a refund a pre-order product which is faulty or otherwise damaged when you receive it, which does not correspond to the description on the web shop, or which develops a fault after you receive it, you can do so in accordance with and pursuant to applicable law and as separately informed.

If you wish to exchange or return for a refund a product that is sold and delivered to you which is faulty or otherwise damaged when you receive it, which does not correspond to the description on the web shop, or which develops a fault after you receive it, you can do so in accordance with and pursuant to applicable law and Return Policy.

This provision does not set-aside your mandatory legal rights in this respect.

8.2 Refunds for non-faulty merchandise

You can exercise the right to cancel an order for pre-order product in accordance with and pursuant to applicable law and as separately informed by Jolla Mobile.

You can exercise the right to cancel an order for product sold and delivered to you within fourteen (14) days from the date that the product is received in accordance and pursuant to the terms of Return Policy.

9. PERSONAL INFORMATION

When you create your Laserati Online Shop account and place an order through the web shop, you will be providing Laserati with your personal information. You agree that Laserati may disclose personal information to shipping company in connection with the sales of pre-order products. Laserati and shipping company will use your personal information to process your order and for the delivery of the products ordered and for other limited purposes. Laserati’s collection and use of your personal information will be carried out subject to the terms of our Privacy policy.

10. CONTACT LASERATI

If you have any questions about these Terms, please contact Laserati.